Shipping Policy

Thank you for shopping at Royal Crockery Villa. We are committed to delivering your order safely and efficiently. Please see our shipping policy below for order processing, delivery times, and shipping information.

Order Processing

All orders will be processed within 1-3 business days after payment confirmation.Processing times may be slightly longer during peak seasons, promotions, or holidays.You will receive a shipping confirmation email with tracking information after your order ships.

Delivery Area

We currently ship to all parts of Canada.

Shipping Partner

UPS

Order Cancellation

Orders can be cancelled before shipment. If your order is already in processing or has been shipped, it may not be possible to cancel it.

Delivery Time

3–7 business days. Please note that the delivery times listed above are estimates and actual delivery times may vary due to weather conditions and other uncontrollable factors.

Shipping Costs

Free shipping is available for orders placed through this service.

Order Tracking

You will receive an email with a tracking number after your order ships.Customers can use the provided tracking information to monitor the status of their package.If you have not received tracking information, please contact our customer support team.

Contact Us

We look forward to hearing from you. Whether you have product-related questions or need assistance with your order, our customer service team is happy to help.

Store Name: Royal Crockery Villa
Address: 31 Melanie Dr Unit No. 1, Brampton, ON L6T 5H8, Canada
Phone: +1 (647) 227-9809
Email: info@royalcrockeryvilla.com

Business Hours: Eastern Time
Monday – Sunday:10:30 AM – 8:00 PM

Response Time:
We respond to all inquiries within 24 hours.